1. Shipping Origin
All orders are shipped from our fulfillment facilities located within the United States. Although products are dispatched from the United States, we are not limited to domestic delivery and may ship to eligible international destinations where shipping services are available.
2. Order Processing Time
All orders are processed on the same day after successful payment verification. Orders may be delayed only when additional payment verification or order confirmation is required.
3. Shipping Methods
We work with reliable shipping carriers operating within the United States to ensure secure and efficient delivery. Depending on the destination and logistics availability, shipments may be handled by UPS, FedEx, USPS, DHL, or other qualified delivery partners.
4. Estimated Delivery Time
The standard estimated shipping time is approximately 2 business days after the order has been processed. Delivery times may vary slightly due to weather conditions, carrier operations, customs procedures, public holidays, or other circumstances beyond our reasonable control.
5. Shipping Charges
Shipping fees, if applicable, will be calculated and displayed during checkout before payment is completed. Customers are responsible for providing accurate shipping information to avoid additional delivery expenses.
6. Customer Responsibilities
Customers are responsible for providing complete and accurate shipping information, monitoring shipment tracking, and ensuring that someone is available to receive the package when necessary. Any additional costs resulting from incorrect shipping information, refused deliveries, or failed delivery attempts may be the responsibility of the customer.
7. Delivery Delays
While we strive to deliver every order within the estimated timeframe, we cannot guarantee delivery dates due to circumstances outside our control, including transportation disruptions, customs inspections, severe weather, or carrier delays.
8. Lost or Damaged Shipments
If your shipment is lost or arrives damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever applicable.
Email:
support@vitruvianyacca.shop9. Due to sustained losses, the merchant has decided to clear out stock at a loss.